How
do I file a complaint against a business?
You can file a complaint with the Consumer Protection Division
either online or by filling out and mailing a consumer
complaint form. See File
a Consumer Complaint.
You can file a complaint in order to request that the Division
mediate a problem between you and the business, or file a
complaint just for the record. For additional information,
call our hotline 800-220-5424 (toll-free) or 302-577-8600.
If
I sign a contract to buy a car, do I have three days to change
my mind and cancel the contract?
No. Many consumers mistakenly believe all contracts allow a
3-day cooling-off period to cancel. Generally, there's no
cooling off period after you sign a contract. However, if the
dealer promised finance terms, such as a certain interest rate
or monthly payment, and is unable to honor those terms, you
can't be forced to accept other terms and may cancel the
contract.
Is
a doctor or hospital allowed to charge me if I request a copy
of my medical records?
Although you have the right to the information contained in
your medical records, the record itself belongs to the doctor
and he can ask a fee to cover retrieval and photocopying.
Can a
landlord evict me just by telling me to leave or else he will
put my belongings on the street?
No, eviction is a legal procedure. To evict a tenant, a
landlord must go to Justice of the Peace Court to get a
judgment against the tenant. If a landlord moves your
belongings out of your home, changes the locks, or cuts off
utilities without a court order, you should call the police
and an attorney or legal services organization.
What
makes a car a "lemon"?
See our brochure on Delaware Delaware
Lemon Law
or the Lemon
Law Code Summary
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Consumer PROTECTION
