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1. Guard your
financial information. Never give out your
social security number,
credit card numbers, bank account numbers or
any other personal or financial information to
anyone you don’t know. And guard all your
receipts -- especially if they reflect your
financial account numbers.
2. Deal only
with reputable vendors. Avoid dealing with
businesses you don’t know, especially when
their offers come to you by e-mail or through
telephone calls from people you don’t know.
No matter how good the deal may sound, walk
away. Identity thieves often pitch great deals
to make sure they can lure their victims in
quickly.
3. Check your
credit report often. Evidence of identity
theft often shows up before the victim even
realizes what has happened. Criminals often
attempt to get credit
under other people’s names or social
security numbers, and these attempts will show
up on credit bureau reports.
To
obtain your free credit report:
Go to www.annualcreditreport.com
, call 788-322-8228, or mail your request to
Annual Credit report Request Service, P.O. Box
10521, Atlanta, GA 30348-5281.
4. Trust your
instincts. If you feel uncomfortable about
doing business with someone, or feel pressured
to give up your confidential information, walk
away. It is much better to take the time to
think through an offer and to do more
research, than it is to hand over your
confidential personal or financial information
to a criminal. Legitimate businesses want your
repeat business, and will gladly give you time
to do your homework first.
What to do if You
Suspect Identity Theft
If you are a victim of Identity Theft, the
Attorney General recommends that you
immediately take the following steps:
Step 1:
Contact the police.
The first step you need to take is to report
the fraud to your local police department.
This step is important for two reasons: First,
it immediately alerts local law enforcement to
the crime. Second, it establishes that you
acted diligently, and enables you to get a
police report, complaint number or other
similar record, which you may need when
contacting some of your creditors. If you are
not sure which law enforcement agency to
contact, please call the Attorney General's
Consumer Protection Unit at (800) 220-5424.
The Consumer Protection Unit can help you get
in touch with the proper police agency, and
can answer any other Identity Theft questions
you may have.
Step 2:
Promptly report the fraud to the three major
credit bureaus.
Because identity thieves often attempt to
obtain credit under your identity, it is
important to promptly contact the three major
credit bureaus to report the fraud. Ask each
credit bureau to take a report, and to place a
"fraud alert" on your credit report.
Also, ask each credit bureau to send you a
copy of your credit report, so you can
determine the extent of any unlawful credit
activity that may have taken place using your
identity. If you already have a police report,
file number or complaint number from your
local law enforcement agency, you should give
that information to the three major credit
bureaus as well, to help them investigate any
disputed accounts or other reports of fraud.
Step
3. Consider placing a security freeze
on your credit report to prevent unauthorized
release.
You will have to lift the freeze using
a Personal Identification Number (PIN) when
you apply for credit. The service is free for
victims of identity theft.
Request a security freeze in writing
from each credit reporting bureau:
Equifax Security Freeze
Experian Security Freeze
TransUnion Security Freeze
P.O. Box
105788
P.O. Box
9554
P.O. Box 6790
Atlanta
,
GA
30348
Allen
,
TX
75013
Fullerton
,
CA
92834
Step 4:
Contact the Fraud Department of each of your creditors and
banks.
Locate all your credit cards, your banks and other creditor information (such
as utilities, cable, etc.) and contact their
"fraud" departments. Report the
fraud to each creditor, even if your account
with that creditor has not been directly
affected by the identity theft, to
ensure each creditor is aware of the potential
of a crime taking place. Ask each creditor to
place a "fraud alert" on your
account. If
there are charges on your accounts that are
illegal, most creditors will also ask you to
submit a written report of the fraud, along
with a police report, or a police complaint
number or file number. If you need help with
any of these steps, you may contact the
Attorney General's Consumer Protection Unit at
(800) 220-5424 to request the Attorney General's
Identify Theft Victim Kit. This kit contains
everything you need to promptly report
identity theft, and also includes an Identity
Theft Affidavit which you may use to submit
your theft reports to your creditors.
Step 5:
Report the fraud to the Federal Trade
Commission.
The Federal Trade Commission ("FTC")
maintains a confidential, national Identity
Theft database, and may also be able to assist
in pursuing identity thieves through federal
channels. The FTC may be reached at (877)
IDTHEFT (877-438-4338)
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ID
Theft Passport Act:
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ID
Theft Links
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Consumer
Protection Phone List:
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Consumer
Protection Hotline:
800-220-5424 (Toll-Free)
302-577-8600
Consumer
Protection Fax:
302-577-6499
Consumer Protection Email:
consumer.protection@state.de.us
Consumer Protection Wilmington:
820 N. French Street 5th
floor
Wilmington, DE 19801
Consumer Protection Dover:
102 W. Water St.
Dover, DE 19904
Consumer
Protection Georgetown:
114 E. Market St.
Georgetown, DE 19947
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