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Mission STATEMENT |
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Consumer Protection is part of the
Fraud
Division
of the Attorney General's Office. The
objective of the programs and functions of
Consumer Protection is the protection of the
general public against consumer fraud and violation
of consumer protection laws. These objectives are
carried out through enforcement of state statutes,
consumer education and information, consumer
advocacy and coordinated state and federal
governmental cooperation.
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One of
our important functions is helping consumers resolve problems
with businesses. We operate a free telephone hotline where
consumers can get information, discuss problems and make
complaints. All our contact information is listed to the
right. Our
Complaint
Form
is available on-line for consumers to
complete and send to us by email.
Law enforcement actions are taken by the Attorney General's
Consumer Protection Unit to protect the public good and to
ensure a fair market place. When appropriate, lawsuits brought
by the Attorney General may include claims for restitution for
consumer victims. The Attorney General and employees of the
office are not authorized to provide legal representation or
advice to private citizens.
An important part of Consumer Protection's work is to provide
Delaware citizens with the information necessary to avoid
becoming victims of consumer fraud and to help them in making
wise purchasing decisions. We meet with community groups and
provide important information through seminars, talks and
consumer events. We issue
Consumer
Alerts
and distribute
Brochures
and fact sheets with valuable
Tips
for Consumers. Our brochures and information
are available by mail and are on the Attorney General's
website. The Attorney General and the Consumer Protection Unit
work with local, state and federal agencies to coordinate
educational, investigative and enforcement efforts to protect
our citizens and enforce our laws. If you would like to have a
member of the Consumer Protection Unit speak to your group or
organization, please call us at 800-220-5424 or 302-577-8600.
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Last Updated: Thursday, 05-Nov-2009 10:03:55 EST
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Press RELEASES |
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Related LINKS |
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| Important
CONTACTS |
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Consumer
Protection Hotline:
800-220-5424
(Toll-Free)
302-577-8600
Consumer
Protection Fax:
302-577-6499
Consumer Protection Email:
consumer.protection@state.de.us
Consumer Protection Wilmington:
820 N. French Street
5th floor
Wilmington, DE 19801
Consumer Protection Dover:
102 W. Water St.
Dover, DE 19904
Consumer
Protection Georgetown:
114 E. Market St.
Georgetown, DE 19947
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